INDUSTRY

Creating Safer Retail Spaces

We provide open-platform retail security video solutions that improve safety, deter theft, and safeguard assets. Our reliable, versatile products deliver the situational awareness needed to manage risks like shrinkage, and retail crime, while supporting both loss prevention and operational efficiency.

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Empowering Retailers and Their Security Operations

Our secure, cost-effective, and easy-to-deploy solutions provide instant visibility into critical areas such as shop floors, stockrooms, and POS terminals, ensuring comprehensive security and operational efficiency across retail environments.

Improve employee safety and workplace security

Empower loss prevention for greater impact

Gain critical situational awareness in real time

Strengthen customer confidence and store reputation

Enhance operational efficiency through video insights

Seamlessly integrate with existing infrastructure

Secure Staff. Protect Assets. Boost Awareness.

Video Technology Ecosystem for Retailers

Live Video Monitoring for Staff Awareness

Give your staff greater situational awareness by providing access to live video feeds, enabling them to proactively monitor activity, respond quickly to incidents, and maintain a safer retail environment.

Retail Analytics and Face Matching

Detect and receive alerts on known offenders in real time, analyze customer dwell times across specific zones, and gain valuable insights by mapping foot traffic patterns throughout the retail environment.

Customer-Facing Video Display Solution

Deter theft and reduce suspicious activity by displaying live video feeds throughout the store, including at the entrance, to highlight active monitoring and encourage safer, more responsible behavior.

Body Camera Solution

Help prevent conflicts from escalating by equipping staff with body cameras that promote accountability, support de-escalation, and provide valuable video evidence for incident review and resolution.

Real-Time Crime Center Video Sharing

Create a safer store environment by securely sharing live and recorded video with law enforcement in real time, supporting quicker response, improved collaboration, and more effective crime prevention efforts.

Real-Time and Recorded Video Access

Respond quickly to incidents with seamless access to both real-time and recorded video, allowing staff to assess situations accurately, take appropriate action, and support investigations with clear visual evidence.

Multi-Site Video Unification Without Replacement

Centralize all video feeds from multiple retail locations into one unified platform without replacing existing equipment, simplifying management, improving visibility, and enabling faster decision-making across your entire store network.

Industry Solutions

Innovative, Integrated Retail Security Video Solutions

Our open-platform retail security video solutions seamlessly integrates with leading Video Management Systems and is compatible with most IP cameras on the market, offering retailers a flexible and reliable solution that easily integrates into their existing systems.

Centralized Video Management for Retail Locations

Centralize multi-location live and recorded video with the PERCEPT Gateway Solution, a secure and scalable platform to create safer retail environment.

Solution Sheet
Body Cameras for Retail Security

Boost store security with the PERCEPT Body Camera to deter theft, de-escalate aggression, and capture clear audio-visual evidence that complements existing CCTV, offering an unbiased view of incidents.

Case Study
Deter Theft with Retail Spot Monitors

Use Retail Spot Monitors to display live camera feeds and dynamic content, enhancing theft deterrence while improving security and customer engagement.

Application Note

Our Products

Solutions Designed for Retail Security

Secure Display Station

Ultra-compact live video display appliances, compatible with most security cameras and designed specifically for retail security. These tamper-proof devices mount behind any monitor and are safe for public areas, posing no cybersecurity risks. They also support digital signage, providing both enhanced security awareness and a powerful in-store communication channel.

PERCEPT Gateway Solution

Securely share live and recorded video from remote sites with a centralized system, such as a Security Operations Center (SOC), using PERCEPT Cloud integrated to your preferred centralized video management system. This scalable and cost-effective solution provides you with unified visibility into your security operations without the need to rip and replace your existing systems.

IONODES CitySafe

IONODES CitySafe is a complete end-to-end community safety management platform that leverages an on-site gateway that enables secure sharing of live and recorded video with law enforcement Real-Time Crime Centers (RTCCs). Retailers maintain control over which cameras are shared, helping to reduce response times and support community initiatives focused on building a safer city.

PERCEPT Body Camera

The PERCEPT Body Camera is a powerful tool for retail environments, helping deter theft, de-escalate aggressive behavior, and provide clear, front-facing video and audio evidence of incidents. Designed for frontline staff and security teams, it enhances in-store safety, supports incident investigations, and builds trust through accountability while complementing your existing surveillance systems.

PERCEPT Cloud

A powerful IoT device management solution designed for retail organizations of all sizes. Remotely monitor and manage your fleet of IONODES video devices with access to live video streaming, batch configurations, real-time device health monitoring, and centralized software updates to ensure uninterrupted operation and optimal efficiency.

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Ready to elevate your retail security operations? Reach out to our team to see how we can help.


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Case Study

Retail Store Chains Boost Security with IONODES Secure Display Stations

The spot monitors used by retail store chains play a vital role in safeguarding the well being of both employees and customers. These live display monitors enable continuous surveillance of the store premises, parking lots, and other key areas, enabling managers to identify and address potential safety concerns and suspicious activity. Additionally, the presence of surveillance monitors acts as a strong deterrent against theft and shoplifting.

Got Questions? We've got answers.

FAQ's

Why is security important in retail?
Security is essential in retail to ensure safety, protect assets, and strengthen customer trust. A scalable and open-platform video security system plays a key role in enhancing situational awareness, deterring criminal activity, and enabling rapid response to incidents.
How do I integrate new video security devices with my existing system?
Integrating new video security devices with your existing system starts by ensuring compatibility with your current video management system (VMS) and IP cameras. Look for open-platform solutions that support standard protocols like ONVIF, which allows for seamless communication between devices from different manufacturers. With IONODES products, integration is straightforward, as our solutions are designed to work alongside industry-leading VMS platforms and IP cameras.
How do I view live video from my surveillance system?
To view live video from your surveillance system, you typically need to access it through your Video Management System (VMS), a dedicated security app, or a secure and reliable third party. With the PERCEPT Gateway Solution powered by PERCEPT Cloud, you can remotely access live and recorded video feeds from any ONVIF-compatible cameras, whether or not a specific video management system (VMS) is in place. Additionally, the PERCEPT Gateway Solution integrates with Genetec and Milestone, allowing you to access footage directly through those platforms.
How can video technology help prevent Organized Retail Crime (ORC)?
Video technology plays a critical role in preventing Organized Retail Crime (ORC) by providing tools that enhance surveillance, improve situational awareness, and support quick, data-driven responses. Integration with Real-Time Crime Centers (RTCCs) can further enhance response times by sharing live footage with law enforcement, enabling quicker action. By using a combination of these technologies, retailers can strengthen their defenses against ORC and protect their assets more effectively. IONODES offers a range of open-platform video solutions, including the PERCEPT Body Camera, Spot Monitor appliances, and IONODES CitySafe platform, that help retail businesses deter organized crime, improve evidence gathering, and collaborate with law enforcement in real time.
What kind of customer support does IONODES offer?
We provide comprehensive customer support, including training, deployment assistance, and ongoing technical support, to ensure you get the most out of your IONODES products.

We also provide a Managed Deployment Service for the PERCEPT Gateway Solution, including IONODES CitySafe, designed to deliver a seamless, professional deployment experience from start to finish. This turnkey service ensures that every site is properly planned, installed, configured, and connected to the cloud. From the moment the service is activated, a dedicated Project Manager takes over coordination, overseeing everything from technical requirements to scheduling and logistics. Onsite, certified technicians handle the installation and cloud activation.

Your system is up and streaming without delays, with post-deployment confirmation and a live demo to ensure everything is operating as expected.
How do I get started with a demo of your products?
Simply contact our sales team at sales@ionodes.com or through our web form. We can schedule a meeting at your convenience to walk you through the features and benefits of our solutions and show you how they can enhance your security and operations.

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